Personal Consultancy
Our Personal Consultancy service provides one-to-one, ongoing support for people who need practical help managing day-to-day matters and important decisions, particularly where close family or trusted support is not available.
This service is often used by individuals who want a consistent, independent point of contact to help them navigate health, housing, benefits, and administrative matters over time. It is also frequently requested by solicitors and other professionals who need a reliable, professional presence to support a client on an ongoing basis.
Ongoing, Independent Support
Personal Consultancy is not a one-off appointment. It is designed to provide continuity, reassurance, and practical assistance as circumstances change. Support is tailored to the individual and can evolve over time, depending on needs and priorities.
Our role is to act in your interests, help you understand options, coordinate support, and ensure important matters are not overlooked.
How We Can Help
- Acting as a consistent point of contact for practical and administrative matters
- Helping manage forms, correspondence, and official paperwork
- Supporting benefit claims and reviews
- Assisting with housing, care, and support decisions
- Liaising with solicitors, local authorities, healthcare providers, and other professionals
- Helping monitor changing needs and identifying when further support may be required
Working Alongside Solicitors and Professionals
We are regularly asked by solicitors, deputies, and other professionals to provide practical, day-to-day support for clients who need more hands-on assistance than a legal or advisory role can provide.
While we do not provide legal or financial advice, we work alongside appointed professionals to help ensure plans are implemented, information is gathered, and the client is supported in a clear and consistent way.
A Relationship Built on Trust
For many clients, our Personal Consultancy service functions in a similar way to a professional advocate or trusted representative, providing continuity, oversight, and practical help while respecting independence and choice.
Support can be short-term or ongoing, depending on circumstances, and is always provided on a confidential, client-focused basis.
How the Service Works
We begin with an initial discussion to understand your situation, the level of support required, and how we may be able to help. If the service is appropriate, support is agreed on a clear and transparent basis.
Our approach is practical, proportionate, and focused on ensuring you have reliable support in place as needs change.
Grey Matters Consultancy provides practical guidance and ongoing personal support. We do not provide legal or financial advice and work alongside solicitors and regulated professionals where appropriate.
Personal Consultancy Support
If you need ongoing, one-to-one support to help manage day-to-day matters or important decisions, we can discuss how our Personal Consultancy service may assist. Use the form below to request an initial discussion, or call us on 01628 947066 to speak to a member of the team.
What Our Clients Say – Grey Matters Consultancy Reviews
We support individuals and families with expert help across a wide range of applications — including pension-age benefits, disability benefits, Blue Badge applications, and Lasting Power of Attorney. Our trusted, professional service makes complex processes easier to manage. Here’s what our clients say about their experience with Grey Matters Consultancy.
Frequently Asked Questions
Who can claim Carer’s Allowance?
Carer’s Allowance may be available to someone aged 16 or over who provides at least 35 hours of care per week for a child or adult with a disability or long-term condition, provided the person cared for receives a qualifying disability benefit.
What counts as caring?
Caring can include practical help such as personal care, preparing meals, managing medication, attending appointments, supervision for safety, and emotional support.
Can parents of disabled children claim Carer’s Allowance?
Yes. Parents or guardians may be eligible if they meet the caring hours requirement and the child receives a qualifying disability benefit, such as DLA.
Can I work and still claim Carer’s Allowance?
Yes, but there is a weekly earnings limit. Earnings are assessed after certain deductions, so it is important to understand how your income is calculated.
Is Carer’s Allowance means-tested?
No. Carer’s Allowance is not means-tested, but it is taxable and subject to an earnings limit.
Does Carer’s Allowance affect other benefits?
It can. Claiming Carer’s Allowance may affect benefits you receive and can also impact benefits paid to the person you care for, such as the Severe Disability Premium.
What is Carer’s Credit?
Carer’s Credit is a National Insurance credit for people who provide care but do not qualify for Carer’s Allowance, often because they earn too much or care for fewer hours.
Do I need to claim Carer’s Allowance to get Carer’s Credit?
No. Carer’s Credit can be claimed separately and is designed to protect your State Pension record while you are caring.
Can more than one person claim Carer’s Allowance for the same individual?
No. Only one person can receive Carer’s Allowance for caring for the same individual at any one time.
How can Grey Matters Consultancy help?
We help you understand whether Carer’s Allowance or Carer’s Credit is appropriate, explain the wider implications, and support you with completing the application accurately.
The Government do not charge for applying for Carer's Allowance or Carer's Credit, our fee covers the form-filling service, support and advice.